Nobody's free to answer.
So it gets answered anyway.
An AI receptionist picks up your calls, WhatsApp messages and Instagram DMs — in Arabic or English, at 2pm or 2am. It answers what it knows, takes a message when it doesn't, and tells you the moment something actually needs you.
It learns your shop, then it covers the phone.
Setup is on us. Once it's running, there's nothing for you or your staff to operate.
We write down what you get asked
Opening hours, prices, location, parking, which services you offer, whether you take walk-ins. We go through the questions you answer every day and put them in one place.
It connects to your existing number
Your WhatsApp Business number, your phone line, your Instagram DMs — whichever channels your customers actually use. You don't change your number or tell anyone anything new.
It answers, in the customer's language
If they write in Arabic, it replies in Arabic. If they write in English, English. It doesn't guess at things it wasn't told — it takes a message instead.
You get the ones that matter
Complaints, suppliers, anything unusual or urgent gets passed to you directly. Routine questions don't. You stop being interrupted for things that don't need you.
Everything the front desk does, minus the front desk.
Answers around the clock
Nights, weekends, prayer times, and the middle of a busy Thursday. There's no hour where a customer gets silence.
Arabic and English
Replies in whichever language the customer wrote in, in natural phrasing rather than obvious translation.
Your channels, not new ones
WhatsApp, phone calls, and Instagram DMs — connected to the accounts you already have.
Message taking
When it doesn't know something, it says so, takes the details, and hands it to you rather than making something up.
Urgent alerts
Anything that needs a human reaches you immediately, on your phone, with the context attached.
A record of every conversation
Every message in and out is logged, so you can look back at what was said and to whom.
Three things, all of which you probably already have.
If you're missing one, we'll set it up with you as part of the build.
The things people ask before saying yes.
Will customers know they're talking to an AI?
We'd recommend being upfront about it, and most businesses are — a short line at the start of the conversation is enough. It doesn't hurt anything: customers care far more about getting a fast, correct answer than about who typed it. What does hurt is an AI pretending to be a person and then getting caught out.
What if it gives someone wrong information?
It only answers from what you've told it. When a question falls outside that, it doesn't guess — it takes a message and passes it to you. That's a deliberate limit: an assistant that occasionally says "let me check with the owner" is far safer than one that invents a price.
Can it take bookings too?
Not on its own — that's the booking automation, which is a separate piece. Most businesses run both together, so the receptionist answers the question and the booking system takes the appointment in the same conversation.
What happens if it breaks?
We monitor it and get alerted before you notice. If something goes down, messages queue rather than disappear, and you're told immediately so you can cover the phone the old way until it's back.
Do I have to give up control of my WhatsApp?
No. You keep full access and can read, reply, or take over any conversation at any time. You can also switch it off entirely from your side whenever you want.
Stop losing the customers who called while you were busy.
A short call, no commitment — and a straight answer about whether this is worth it for your business.
Book a call